Saturday, September 1, 2007

Education In Malaysia

Education in Malaysia

Educational oversight
Minister Ministry of Education, Ministry of Higher Education
Hishamuddin Hussein, Mustapa Mohamed
National education budget RM5 billion[3] (2006)
Primary languages Malay, English, Mandarin Chinese, Tamil
National system
Established
1956
Literacy (2006)
• Men
• Women 92.5%
92.2%
88%
Enrollment
• Primary
• Secondary
• Post-secondary {{{enroll total}}}
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Attainment
• Secondary diploma
• Post-secondary diploma

Education in Malaysia may be obtained from government-sponsored schools, private schools, or through homeschooling. The education system is highly centralised, particularly for primary and secondary schools, with state and local governments having little say in the curriculum or other major aspects of education. Standardised tests are a common feature.

[edit] Characteristics
Education in Malaysia broadly consists of a set of stages which are:

Pre-school
Primary Education
Secondary Education
Tertiary Education
Postgraduate
Only Primary Education in Malaysia is mandated by law, hence it is not a criminal offence to neglect the educational needs of a child after six years of Primary Education.

Primary and secondary education in government schools is handled by the Ministry of Education, but policies regarding tertiary education are handled by the Ministry of Higher Education, created in 2004.

Starting in 2003, the government introduced the use of English as a medium of teaching in all science subjects, although this creates a discrimination between students who are and who are not fluent in English.


[edit] Pre-School
Attendance in a pre-school programme is not universal and generally only affluent families can afford to send their children to private, for profit pre-schools.

The government has no formal pre-school curriculum for pre-schoolers except a formal mandatory training and certification to principals and teachers before they can operate a pre-school. The training covers lessons on child psychology, teaching methodologies, and other related curriculum on childcare and development.

Registered pre-schools are subjected to zoning regulations and must comply to other regulations such as health screening and fire hazard assessment. Many of the preschools are located in high density residential areas where normal residences which comply to the regulations of the Welfare Ministry is converted for this purpose. Some private schools have pre-school sections. Other pre-school programmes are run by religious groups.


[edit] Primary
Primary education consists of six years of education, referred to as Year 1 to Year 6 (also known as Standard 1 to Standard 6). Year 1 to Year 3 are classified as Level One (Tahap Satu in Malay) while Year 4 to Year 6 are considered as Level Two (Tahap Dua). Primary education begins at the age of 7 and ends at 12. Students are promoted to the next year regardless of their academic performance.

From 1996 until 2000, the Penilaian Tahap Satu (PTS) or the Level One Evaluation was administered to Year 3 students. Excellence in this test allowed students to skip Year 4 and attend Year 5 instead. However, the test was removed from 2001 onwards due to concerns that parents and teachers were unduly pressuring students to pass the exam.

At the end of primary education, students in national schools are required to undergo a standardised test known as the Ujian Pencapaian Sekolah Rendah (UPSR) or Primary School Evaluation Test. The subjects tested are Malay comprehension, written Malay, English, Science and Mathematics. Previously, Chinese and Tamil comprehension along with written Chinese and Tamil are optional subjects for Chinese and Tamil vernacular schools.

In January 2003, a mixed medium of instruction was introduced so that Standard 1 students would learn Science and Mathematics in English whilst other subjects are taught in Malay. Chinese and Tamil vernacular schools generally conduct classes in Mandarin and Tamil respectively. Recently, Tamil schools have also begun to employ English for teaching Science and Mathematics and currently, Chinese schools teach Science and Mathematics in both English and Chinese. Participation in the UPSR is not compulsory, but all vernacular schools also administer the UPSR to their students as this allows for re-integration of their students into national schools for secondary education.[citation needed]

The division of public education at the primary level into national and national-type school has been criticised for allegedly creating racial polarisation at an early age. In the 1970s, around half of all Chinese parents sent their students to national schools; as of 2006, the same figure stood at 6%. Lim Guan Eng of the opposition Democratic Action Party stated that ""When I was growing up in Malaysia, going to national schools, I never imagined that the country would become so polarized." Non-Malays, Chinese in particular, avoid national schools due to said schools being Malay-dominated and, especially in recent years, having an overwhelmingly muslim atmosphere.[1]


[edit] Secondary
Secondary Education consists of 5 years of schooling referred to as Form 1 to Form 5.

Public secondary schools are regarded as extensions of the national schools. At the end of Form 3, the Penilaian Menengah Rendah (PMR) or Lower Secondary Evaluation is taken by students. (This was formerly known as Sijil Pelajaran Rendah [SRP] or the Lower Certificate of Education [LCE].) Based on results, they will be streamed into either the Science stream or Arts stream. The Science stream is generally more desirable. Students are allowed to shift to the Arts stream from the Science stream, but rarely vice-versa.

At the end of Form 5, students are required to take the Sijil Pelajaran Malaysia (SPM) or Malaysian Certificate of Education examination, before graduating from secondary school. The SPM was based on the old British ‘School Certificate’ examination before it became General Certificate of Education 'O' Levels examination, which became the GCSE (General Certificate of Secondary Education). As of 2006, students are given a GCE 'O' Level grade for their English paper in addition to the normal English SPM paper. (Previously, this was reported on result slips as a separate result labelled 1119, which meant students received two grades for their English papers.) This separate grade is given based on the marks of the essay-writing component of the English paper. The essay section of the English paper is remarked under the supervision of officials from British 'O' Levels examination . Although not part of their final certificates, the 'O' Level grade is included on their results slip.

Shortly after the release of the 2005 SPM results in March 2006, the Education Ministry announced it was considering reforming the SPM system due to what was perceived as over-emphasis on As. Local educators appeared responsive to the suggestion, with one professor at the University of Malaya deploring university students who could not write letters, debate, or understand footnoting. He complained that "They don't understand what I am saying. ... I cannot communicate with them." He claimed that "Before 1957 (the year of independence), school heroes were not those with 8As or 9As, they were the great debaters, those good in drama, in sport, and those leading the Scouts and Girl Guides." A former Education Director-General, Murad Mohd Noor, agreed, saying that "The rat race now begins at Standard 6 with the UPSR, with the competition resulting in parents forcing their children to attend private tuition." He also expressed dismay at the prevalence of students taking 15 or 16 subjects for the SPM, calling it "unnecessary". [2]

In Chinese independent high schools however, students take a standardised test known as the Unified Examination Certificate (UEC). Some students in these schools take SPM examinations as private candidates. UEC has been run by the Dong Jiao Zhong (the association of Chinese school teachers and trustees) since 1975. It is recognised as the entrance qualification in many tertiary educational institutions internationally like Singapore, Australia, Taiwan, China and some European countries, but not by the government of Malaysia for entry into public universities. However, most private colleges recognise it. In May 2004 the National Accreditation Board (LAN) required students entering local private colleges using any qualification other than the SPM to pass the SPM Malay paper. This drew protests and the then Higher Education Minister Dr Shafie Salleh exempted UEC students from this requirement.

The UEC is available in three levels: Vocational Unified Exam (UEC-V), UEC Junior Middle Level (UEC-JML) and Senior Middle Level (UEC-SML). The syllabus and examinations for the UEC-V and UEC-JML are only available in the Chinese language. The UEC-SML has questions for mathematics, sciences (biology, chemistry and physics), bookkeeping, accounting and commerce in both Chinese and English. The difficulty of UEC-SML test papers is nearly equivalent to AO-level except English.


[edit] Pre-University
After the SPM, students would have a choice of either studying Form 6 or the matriculation (pre-university). If they are accepted to continue studying in Form 6, they will also take the Sijil Tinggi Persekolahan Malaysia or Malaysian Higher School Certificate examination (its British equivalent is the General Certificate of Education 'A' Levels examination or internationally, the Higher School Certificate). Form 6 consists of two years of study which is known as Lower 6 (Tingkatan Enam Rendah) and Upper 6 (Tingkatan Enam Atas). The STPM is not nearly as difficult as the GCE A levels despite similar scope of its syllabus. Although it is generally taken by those desiring to attend public universities in Malaysia, it is internationally recognised and may also be used, though rarely required, to enter private local universities for undergraduate courses.

Additionally all students may apply for admission to matriculation which is a one or two-year programme run by the Ministry of Education. Previously, it was a one-year programme, but beginning 2006, 30% of all matriculation students were offered two-year programmes. Not all applicants for matriculation are admitted and the selection criteria are not publicly declared, which has led to speculation that any criteria existing may not be adhered to. A race-based quota is applied on the admission process, with 90% of the places being reserved for the bumiputeras, and the other 10% for the non-bumiputeras. The matriculation programme is not as rigorous as the STPM. The matriculation programme has come under some criticism as it is the general consensus that this programme is much easier than the sixth form programme leading to the STPM and serves to help Bumiputeras enter the public university easily. It is considered easier because in the matriculation program the teachers set and mark the final exams that their students sit, whereas in the STPM the final exam is standardised and exam papers are exchanged between schools in different states to ensure unbiased marking.

Some students undertake their pre-university studies in private colleges. They may opt for programmes such as the British 'A' Levels programme, the Canadian matriculation programme or the equivalent of other national systems - namely the Australian NSW Board of Studies Higher School Certificate and the American High School Diploma with AP subjects. More recently, the International Baccalaureate Diploma Programme is becoming more popular as a pre-university option.


[edit] Tertiary
Tertiary education in the public universities is heavily subsidised by the government. Applicants to public universities must have completed the Malaysia matriculation programme or have an STPM grade. Excellence in these examinations does not guarantee a place in a public university.The selection criteria are largely opaque as no strictly enforced defined guidelines exist.

In 2004, the government formed the Ministry of Higher Education to oversee tertiary education in Malaysia.

Although the government announced a reduction of reliance of racial quotas in 2002, instead leaning more towards meritocracy. However, in 2004, 128 non-Malay or non-Bumiputra students with excellent results had their applications to study medicine at public universities denied.[verification needed] (See Issues in Malaysian Education.)

Prior to 2004, all lecturers in public tertiary institutions were required to have some post-graduate award as a requisite qualification. In October of 2004, this requirement was removed and the Higher Education Ministry announced that industry professionals who added value to a course could apply for lecturing positions directly to universities even if they did not have postgraduate qualifications. To head off possible allegations that the universities faced a shortage of lecturers, Deputy Higher Education Minister Datuk Fu Ah Kiow said "This is not because we are facing a shortage of lecturers, but because this move will add value to our courses and enhance the name of our universities...Let's say Bill Gates and Steven Spielberg, both well known and outstanding in their fields, want to be teaching professors. Of course, we would be more than happy to take them in." He went on to offer architecture as an example whereby well-known architects recognized for their talents did not have a masters degree.

The academic independence of public universities' faculty has been questioned. Critics like Bakri Musa cite examples such as a scientist who was reprimanded by Deputy Prime Minister Najib Razak for "publishing studies on air pollution", and a professor of mathematics at University Kebangsaan Malaysia who was reproved for criticising the government policy of teaching mathematics and science in English at the primary and secondary levels.[3]

Students also have the choice of attending private institutions of higher learning. Many of these institutions offer courses in cooperation with a foreign institute or university. Some of them are branch campuses of these foreign institutions.

Many private colleges offer programmes whereby the student does part of his degree course here and part of it in the other institution, this method is named "twinning". The nature of these programs is somewhat diverse and ranges from the full "twinning" program where all credits and transcripts are transferable and admission is automatic to programs where the local institution offers an "associate degree" which is accepted at the discretion of the partnering university. In the latter case, acceptance of transcripts and credits is at the discretion of the partner.

Some foreign universities and colleges have also set up branch campuses in Malaysia, including:

Monash University, Australia.
The University of Nottingham, United Kingdom
SAE Institute, Australia
Swinburne University of Technology, Australia
Curtin University of Technology, Australia
The net outflow of academics from Malaysia led to a "brain gain" scheme by then (1995) Prime Minister Datuk Seri Dr Mahathir Mohamed. The scheme. set a target of attracting 5,000 talents annually. In 2004, Science, Technology and Innovation Minister, Datuk Dr Jamaluddin Jarjis in a parliamentary reply stated that the scheme attracted 94 scientists (24 Malaysians) in pharmacology, medicine, semi-conductor technology and engineering from abroad between 1995 and 2000. At the time of his reply, only one was remaining in Malaysia.

BLOOM'S TAXONOMY

What is Bloom's Taxonomy?
Understanding that "taxonomy" and "classification" are synonymous helps dispel uneasiness with the term. Bloom's Taxonomy is a multi-tiered model of classifying thinking according to six cognitive levels of complexity. Throughout the years, the levels have often been depicted as a stairway, leading many teachers to encourage their students to "climb to a higher (level of) thought." The lowest three levels are: knowledge, comprehension, and application. The highest three levels are: analysis, synthesis, and evaluation. "The taxonomy is hierarchical; [in that] each level is subsumed by the higher levels. In other words, a student functioning at the 'application' level has also mastered the material at the 'knowledge' and 'comprehension' levels." (UW Teaching Academy, 2003). One can easily see how this arrangement led to natural divisions of lower and higher level thinking.

Clearly, Bloom's Taxonomy has stood the test of time. Due to its long history and popularity, it has been condensed, expanded, and reinterpreted in a variety of ways. Research findings have led to the discovery of a veritable smorgasbord of interpretations and applications falling on a continuum ranging from tight overviews to expanded explanations. Nonetheless, one recent revision (designed by one of the co-editors of the original taxonomy along with a former Bloom student) merits particular attention.

[edit]Revised Bloom's Taxonomy (RBT)
During the 1990's, a former student of Bloom's, Lorin Anderson, led a new assembly which met for the purpose of updating the taxonomy, hoping to add relevance for 21st century students and teachers. This time "representatives of three groups [were present]: cognitive psychologists, curriculum theorists and instructional researchers, and testing and assessment specialists" (Anderson, & Krathwohl, 2001, p. xxviii). Like the original group, they were also arduous and diligent in their pursuit of learning, spending six years to finalize their work. Published in 2001, the revision includes several seemingly minor yet actually quite significant changes. Several excellent sources are available which detail the revisions and reasons for the changes. A more concise summary appears here. The changes occur in three broad categories: terminology, structure, and emphasis.

[edit]Terminology Changes
Changes in terminology between the two versions are perhaps the most obvious differences and can also cause the most confusion. Basically, Bloom's six major categories were changed from noun to verb forms. Additionally, the lowest level of the original, knowledge was renamed and became remembering. Finally, comprehension and synthesis were retitled to understanding and creating. In an effort to minimize the confusion, comparison images appear below.


Caption: Terminology changes "The graphic is a representation of the NEW verbage associated with the long familiar Bloom's Taxonomy. Note the change from Nouns to Verbs [e.g., Application to Applying] to describe the different levels of the taxonomy. Note that the top two levels are essentially exchanged from the Old to the New version." (Schultz, 2005) (Evaluation moved from the top to Evaluating in the second from the top, Synthesis moved from second on top to the top as Creating.) Source: http://www.odu.edu/educ/llschult/blooms_taxonomy.htm
The new terms are defined as:

Remembering: Retrieving, recognizing, and recalling relevant knowledge from long-term memory.
Understanding: Constructing meaning from oral, written, and graphic messages through interpreting, exemplifying, classifying, summarizing, inferring, comparing, and explaining.
Applying: Carrying out or using a procedure through executing, or implementing.
Analyzing: Breaking material into constituent parts, determining how the parts relate to one another and to an overall structure or purpose through differentiating, organizing, and attributing.
Evaluating: Making judgments based on criteria and standards through checking and critiquing.
Creating: Putting elements together to form a coherent or functional whole; reorganizing elements into a new pattern or structure through generating, planning, or producing.
(Anderson & Krathwohl, 2001, pp. 67-68)

[edit]Structural changes
Structural changes seem dramatic at first, yet are quite logical when closely examined. Bloom's original cognitive taxonomy was a one-dimensional form. With the addition of products, the Revised Bloom's Taxonomy takes the form of a two-dimensional table. One of the dimensions identifies The Knowledge Dimension (or the kind of knowledge to be learned) while the second identifies The Cognitive Process Dimension (or the process used to learn). As represented on the grid below, the intersection of the knowledge and cognitive process categories form twenty-four separate cells as represented on the "Taxonomy Table" below.

The Knowledge Dimension on the left side is comprised of four levels that are defined as Factual, Conceptual, Procedural, and Meta-Cognitive. The Cognitive Process Dimension across the top of the grid consists of six levels that are defined as Remember, Understand, Apply, Analyze, Evaluate, and Create. Each level of both dimensions of the table is subdivided.

Each of the four Knowledge Dimension levels is subdivided into either three or four categories (e.g. Factual is divided into Factual, Knowledge of Terminology, and Knowledge of Specific Details and Elements). The Cognitive Process Dimension levels are also subdivided with the number of sectors in each level ranging from a low of three to a high of eight categories. For example, Remember is subdivided into the three categories of Remember, Recognizing, and Recalling while the Understanding level is divided into eight separate categories. The resulting grid, containing 19 subcategories is most helpful to teachers in both writing objectives and aligning standards with curricular. The "Why" and "How" sections of this chapter further discuss use of the Taxonomy Table as well as provide specific examples of applications.




Table1. Bloom's Taxonomy The Knowledge Dimension The Cognitive Process Dimension
Remember Understand Apply Analyze Evaluate Create
Factual Knowledge List Summarize Classify Order Rank Combine
Conceptual Knowledge Describe Interpret Experiment Explain Assess Plan
Procedural Knowledge Tabulate Predict Calculate Differentiate Conclude Compose
Meta-Cognitive Knowledge Appropriate Use Execute Construct Achieve Action Actualize

Copyright (c) 2005 Extended Campus -- Oregon State University http://ecampus.oregonstate.edu Designer/Developer - Dianna Fisher

Caption: As one can see from the Oregon State chart above, the intersection of the six Cognitive Process defined dimensions (Remember, Understand, Apply, Analyze, Evaluate, and Create) with the four Knowledge Dimensions (defined as Factual, Conceptual, Procedural, and Meta-Cognitive) forms a grid with twenty-four separate cells as represented. Each of the cells contains a hyperlinked verb that launches a pop-up window containing definitions and examples.

[edit]Changes in Emphasis
Emphasis is the third and final category of changes. As noted earlier, Bloom himself recognized that the taxonomy was being "unexpectedly" used by countless groups never considered an audience for the original publication. The revised version of the taxonomy is intended for a much broader audience. Emphasis is placed upon its use as a "more authentic tool for curriculum planning, instructional delivery and assessment" (oz-TeacherNet, 2001).

[edit]Why use Bloom's Taxonomy?
As history has shown, this well known, widely applied scheme filled a void and provided educators with one of the first systematic classifications of the processes of thinking and learning. The cumulative hierarchical framework consisting of six categories each requiring achievement of the prior skill or ability before the next, more complex, one, remains easy to understand. Out of necessity, teachers must measure their students' ability. Accurately doing so requires a classification of levels of intellectual behavior important in learning. Bloom's Taxonomy provided the measurement tool for thinking.

With the dramatic changes in society over the last five decades, the Revised Bloom's Taxonomy provides an even more powerful tool to fit today's teachers' needs. The structure of the Revised Taxonomy Table matrix "provides a clear, concise visual representation" (Krathwohl, 2002) of the alignment between standards and educational goals, objectives, products, and activities.

Today's teachers must make tough decisions about how to spend their classroom time. Clear alignment of educational objectives with local, state, and national standards is a necessity. Like pieces of a huge puzzle, everything must fit properly. The Revised Bloom's Taxonomy Table clarifies the fit of each lesson plan's purpose, "essential question," goal or objective. The twenty-four-cell grid from Oregon State University that is shown above along with the Printable Taxonomy Table Examples can easily be used in conjunction with a chart available in MSWord that can be downloaded from the South Carolina Department of Education. When used in this manner the "Essential Question" or lesson objective becomes clearly defined.

[edit]How can Bloom's Taxonomy Be Used?
A search of the World Wide Web will yield clear evidence that Bloom's Taxonomy has been applied to a variety of situations. Current results include a broad spectrum of applications represented by articles and websites describing everything from corrosion training to medical preparation. In almost all circumstances when an instructor desires to move a group of students through a learning process utilizing an organized framework, Bloom's Taxonomy can prove helpful. Yet the educational setting (K-graduate) remains the most often used application. A brief explanation of one example is described below.

The educational journal Theory into Practice published an entire issue on the Revised Bloom's Taxonomy. Included is an article entitled, "Using the Revised Taxonomy to Plan and Deliver Team-Taught, Integrated, Thematic Units" (Ferguson, 2002).

The writer describes the use of the revised Bloom's Taxonomy to plan and deliver an integrated English and history course entitled "Western Culture." The taxonomy provided the team-teachers with a common language with which to translate and discuss state standards from two different subject areas. Moreover, it helped them to understand how their subjects overlapped and how they could develop conceptual and procedural knowledge concurrently. Furthermore, the taxonomy table in the revised taxonomy provided the history and English teachers with a new outlook on assessment and enabled them to create assignments and projects that required students to operate at more complex levels of thinking (Abstract, Ferguson, 2002).

Additionally, The Encyclopedia of Educational Technology website contains an excellent and extensive description of the use of the Revised Taxonomy Table in writing, examining and revising objectives to insure the alignment of the objectives with both the standards and the assessments. Three charts can be found on the site one of which compares "Unclear objectives" with "Revised Objectives".

Bloom's group initially met hoping to reduce the duplication of effort by faculty at various universities. In the beginning, the scope of their purpose was limited to facilitating the exchange of test items measuring the same educational objectives. Intending the Taxonomy "as a method of classifying educational objectives, educational experiences, learning processes, and evaluation questions and problems" (Paul, 1985 p. 39), numerous examples of test items (mostly multiple choice) were included. This led to a natural linkage of specific verbs and products with each level of the taxonomy. Thus, when designing effective lesson plans, teachers often look to Bloom's Taxonomy for guidance.

Likewise the Revised Taxonomy includes specific verb and product linkage with each of the levels of the Cognitive Process Dimension. However, due to its 19 subcategories and two-dimensional organization, there is more clarity and less confusion about the fit of a specific verb or product to a given level. Thus the Revised Taxonomy offers teachers an even more powerful tool to help design their lesson plans.

As touched upon earlier, through the years, Bloom's Taxonomy has given rise to educational concepts including terms such as high and low level thinking. It has also been closely linked with multiple intelligences (Noble, 2004) problem solving skills, creative and critical thinking, and more recently, technology integration. For example, currently, the State of Georgia K-12 Technology Plan has included in its website an excellent graphic depicting technology alignment using Bloom's Taxonomy with learning though the two axes of instructional approach and authenticity.

Using the Revised Taxonomy in an adaptation from the Omaha Public Schools Teacher's Corner, a lesson objective based upon the story of Goldilocks and the Three Bears is presented for each of the six levels of the Cognitive Process as shown on the Revised Taxonomy Table.

Remember: Describe where Goldilocks lived.

Understand: Summarize what the Goldilocks story was about.

Apply: Construct a theory as to why Goldilocks went into the house.

Analyze: Differentiate between how Goldilocks reacted and how you would react in each story event.

Evaluate: Assess whether or not you think this really happened to Goldilocks.

Create: Compose a song, skit, poem, or rap to convey the Goldilocks story in a new form.

Although this is a very simple example of the application of Bloom's taxonomy the author is hopeful that it will demonstrate both the ease and the usefulness of the Revised Taxonomy Table.

[edit]Summary
Countless people know, love and are comfortable with the original Bloom's Taxonomy and are understandably hesitant to change. After all, change is difficult for most people. The original Bloom's Taxonomy was and is a superb tool for educators. Yet, even "the original group always considered the [Taxonomy] framework a work in progress, neither finished nor final" (Anderson & Krathwohl 2001 p. xxvii). The new century has brought us the Revised Bloom's Taxonomy which really is new and improved. Try it out; this author thinks you will like it better than cake.

Below is an animation illustrating how Bloom's Bakery has put all the puzzle pieces together to make one tasty, hot out of the oven, (recently revised), taxonomy treat.


The animation above illustrates Bloom's Cognitive Taxonomy (1956) as revised by Lorin Anderson (2001). The layers of the cake represent the levels of learning with each layer representing increasing complexity. Presented with each layer are sample verbs and products that describe actions or creations at that level of cognitive development. Layer one is Remembering where memory is used to produce definitions, fact charts, lists, or recitations. Layer two, Understanding , includes producing drawings or summaries to demonstrate understanding. Applying is layer three where concepts are applied to new situations through products like models, presentations, interviews or simulations. Distinguishing between the parts is the focus of layer four, Analyzing , by creating spreadsheets, surveys, charts, or diagrams. Critiques, recommendations, and reports are some of the products that can be created to demonstrate layer five which is identified as Evaluating . At the top, layer six, Creating , puts the parts together in a new way with products such as puppet shows, cartoons, or new games. All of the levels of the Revised Bloom's Taxonomy come together to form a complete learning experience just as the animation comes together to form a complete cake. Animation developed and created by Melanie Argiro, Mary Forehand, Julia Osteen, and Wanda Taylor (04/2005)